Refunds & Exchanges

We hope you love everything you find at FORMA! However, if something doesn’t work out, here’s how we handle returns:

• In-store purchases can be returned within 14 days of purchase for store credit or exchange only.

• Items must be unworn, unwashed, and with original tags attached.

• All apothecary, beauty, undergarments, sale items, and seasonal merchandise are final sale and not eligible for return or exchange.

• Eligible items can be returned within 7 days of delivery. Customers are responsible for return shipping costs.

• To start a return, please email us at info@forma.la with your order number and reason for return.

• We do not offer refunds. All eligible returns will be processed as store credit.

• Store credit does not expire and can be used at either of our locations or online

• Please inspect your items upon receipt. If anything arrives damaged or incorrect, contact us within 48 hours and we’ll take care of it.

Thank you for shopping small and supporting FORMA!

If you have any questions, feel free to reach out to us at info@forma.la or visit us in-store.